Home Phone Help

Adjust your phone settings via your login url below:

myaccountcenter.net

myphone.nctv.com

digitalphone.nctv.com

Your login url can be found on the back of your phone guide.

Select the regional or local office nearest to you.

ALABAMA:
Aliceville

CALIFORNIA:
Mount Shasta Oakhurst
Yreka

GEORGIA:
Clayton  Sandersville
Statesboro  Swainsboro
Toccoa  Vidalia

IDAHO:
Sandpoint

NORTH CAROLINA:
Forest City Highlands

SOUTH CAROLINA:
Greenwood
Seneca/Clemson

TEXAS:
Corsicana  Crockett  Flint
Gun Barrel  Lamesa
Marble Falls  Mexia
New Caney  Stephenville

WASHINGTON:
Moses Lake

Technical Support

For technical support for your home phone service during local business hours contact your local office or dial (877) 212-9510 from any touch-tone phone within the U.S.

Frequently Asked Questions

General
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• How does home phone service work?

• How good is the call quality?

• Is home phone service available in my area?

• Do I need Northland Express to get home phone service?

• Can I make calls and access the Internet at the same time?

• Is 911 Service available?

• Is 411 Service available?

• Does home phone service replace my current phone service?

Phone Number
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• Can I keep my phone number with home phone service?

• If I want a new phone number, what kind of number will I get?

• Can I add a second number?

• Can I have a phone number from another area?

• Can I have a toll-free number?

Equipment & Installation
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• How do I set up my home phone service?

• Is home phone service difficult to set up?

• Will home phone service work with the phone that I use today?

• What equipment do I need for home phone service?

• What is a telephone adapter?

• What is a router?

• Can I use a cordless phone?

• Do I need a computer to use home phone service?

Using Your Home Phone Service
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• Do I need to dial the area code when I make local calls?

• What features come with home phone service?

• How do I use my home phone service features?

• How do I set up my VoiceMail?

• Can I take my phone service with me when I travel?

Plans & Billing
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• Do I need to sign long term contract?

• How will I be billed?

• What are the rates for International calls?