To set a Speed Dial code from the online account center:

1. Login to access the Speed Dial page in the account center.
2. Type the code you would like to assign, a name or description for the code and the phone number exactly as you would dial it on your telephone handset.
3. Click the Add Code button. The information you typed should appear in the Speed Dial Code list at the bottom of the page.

To set a Speed Dial code from your phone (shortcut method):

1. Pick up the phone handset and dial **, the Speed Dial code you would like to use followed by *, and then the phone number. The Speed Dial code can be any number from 1 to 99. (For example, if you would like to assign the phone number (212) 555-9876 to Speed Dial code 7, press ** 7*2125559876).
2. You will hear a confirmation message when your Speed Dial code has been saved.

To set a Speed Dial code from your phone (menu method):

1. Pick up the phone handset and dial *97
2. Press 1 and then follow the voice prompts for instructions on setting a Speed Dial code.

See a complete list of digital phone service codes (PDF format)

To make a call using Speed Dial:

1. Pick up the phone handset and dial ** and the Speed Dial code.
2. The phone number will be played to you, and your call will be placed as if the phone number were dialed directly.

Usage Notes:

• A phone number can be assigned to only one Speed Dial code.
• 911, 411, and operator phone numbers (0 or 0+) cannot be assigned to Speed Dial codes.
• The shortcut method for setting a Speed Dial code does not confirm if the code is already in use. If this method is used, an existing phone number will be replaced with the newly entered number.
• The menu method for setting a Speed Dial code notifies you if a code already has a phone number assigned to it.

No. You can set up any of the 99 available codes at any time, in any order. For example, you could set up Speed Dial codes 1-5 with phone numbers of family members and then assign codes 10-20 with phone numbers of business contacts.